Mobile Kiero OMS: orders, messages, returns and complaints in one place

What changed?

The Kiero OMS mobile workspace now goes beyond viewing orders. It includes the dashboard, orders, Allegro messages, returns and complaints. From a phone, you can change an order status, cancel an order, reply to a customer and perform available return and complaint decisions.

Benefit

Key operational work is gathered in one mobile view. Status filters, localized labels, links to related offers and targeted notifications help you move quickly from an alert to the right order or case.

How to use it

In the mobile app, open Dashboard, Orders, Messages, Returns or Complaints. Settings let you choose EN/PL/UK and independently decide which categories should appear in the notification center and arrive as push notifications. Overdue return and complaint deadlines create entries linked to the relevant case.

Important limitations

Real push delivery requires a configured Expo/EAS project and iOS/Android credentials. Production mobile rollout, self-hosted Auth Bearer login and device testing still require separate verification. Settings, billing, licensing and Kiero Store are outside the mobile scope.